How can you prevent payments apps from being misused if you lose your phone? With Unified Payments Interface (UPI) in India, services like Paytm, Google Pay, Phone Pe, and others have become something of a necessity. Most users have at least one payment app on their phones linked with UPI. While UPI offers a secure and simple way to make payments or transfer money to someone, if someone has access to your phone they could use it to transfer money. So what happens if the device that carries all your payment apps gets stolen? In case you lose your phone or it gets stolen, there are steps you can take to block these services from being accessed.
We have put together a step-by-step guide on how you can block Paytm, Google Pay, or Phone Pe in case you lose your phone. This will ensure that your UPI account stays safe you don’t have to worry about money being stolen from your account.
Call Paytm Payments Bank helpline number 01204456456.
Select the option for lost phone.
Choose the option for entering a different number and enter your lost phone number.
Choose to log out from all devices.
Next, head to Paytm website and scroll down to select 24×7 Help.
Select Report a Fraud and click on any category.
Next, click on any issue and then on the Message Us button at the bottom.
You will have to submit one proof of account ownership which can be debit/ credit card statement showing Paytm account transactions, a confirmation email or SMS for a Paytm account transaction, proof of phone number ownership, or police complaint proof against lost or stolen phone.
Once done, Paytm will validate and block your account, after which you will receive a confirmation message.
Disclosure: Paytm’s parent company One97 is an investor in NDTV’s Gadgets 360.
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